Frequently Asked Questions
Everything you need to know about your Engo Eyewear experience.
What is the battery life of Engo smart glasses?
Engo smart glasses are designed for endurance, offering up to 12 hours of continuous use on a single charge, ensuring they last through your longest training sessions.
Are Engo glasses compatible with prescription lenses?
Yes, we offer a dedicated RX optical insert that can be customized with your specific prescription by your local optician and easily clipped into your Engo frames.
How do I sync my eyewear with my fitness devices?
Engo Eyewear connects seamlessly via Bluetooth to the ActiveLook app, as well as compatible Garmin cycling computers, watches, and other ANT+ enabled sensors.
What is your shipping and delivery policy?
We offer free standard shipping on all orders over $150. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days.
What is your return policy for electronics?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the product in its original condition for a full refund.
Do the glasses come with a manufacturer warranty?
Every pair of Engo glasses comes with a one-year limited warranty covering any defects in materials or workmanship under normal use.